Shipping policy

RPS Fashion – Shipping & Delivery Policy
Last Updated: May 2026.
Welcome to RPS Fashion. This Shipping & Delivery Policy governs all shipping, delivery, logistics,
and fulfillment matters relating to purchases made through R P S FASHION - L.L.C - S.P.C (“RPS
Fashion”, “Company”, “we”, “our”, or “us”).
By placing an order through our website, customers acknowledge and agree to this Shipping &
Delivery Policy in full.
1. General Shipping Policy
l Shipping services are subject to product availability, operational capacity, and courier
serviceability.
l RPS Fashion reserves the right to refuse, delay, cancel, or limit shipments at its sole discretion.
l Shipping availability may vary by location, product type, regulatory restrictions, or operational
circumstances.
l Estimated timelines provided on the website are approximate only and are not guaranteed.
2. Order Processing Times
l Orders generally require processing time before shipment.
l Processing times are estimates only and may vary depending on operational workload,
verification procedures, inventory availability, holidays, sales periods, or external
circumstances.
l Processing time is separate from shipping and delivery time.
l Orders may require additional review for fraud prevention or verification purposes before
shipment.
l RPS Fashion reserves the right to delay shipment pending successful verification.
3. Shipping Timelines
l Delivery timelines are estimates only and are not guaranteed.
l Actual delivery times may vary due to courier operations, customs procedures, weather
conditions, transportation disruptions, public holidays, remote delivery locations, or force
majeure events.
l RPS Fashion does not guarantee uninterrupted shipping operations or specific delivery dates.
l Delays shall not automatically qualify customers for refunds, compensation, cancellations, or
chargebacks.
4. Courier & Third-Party Logistics Providers
l Shipping and delivery services may be performed by independent third-party courier or logistics
providers.
l RPS Fashion is not responsible for delays, damages, losses, tracking interruptions, operational
failures, or service disruptions caused by third-party providers.
l Courier estimates, tracking information, and delivery updates are provided for convenience only
and may not always be accurate or current.
l Customers acknowledge that shipping performance remains dependent on external service
providers beyond the Company’s direct control.
5. Delivery Address Responsibility
l Customers are solely responsible for providing accurate, complete, and accessible delivery
information.
l Incorrect, incomplete, outdated, or inaccessible addresses may result in delays, failed
deliveries, returned shipments, or additional charges.
l RPS Fashion shall not be responsible for losses resulting from inaccurate delivery information
provided by customers.
l Additional shipping or handling charges may apply for address corrections, reshipments, or
repeated delivery attempts.
6. Delivery Completion & Risk Transfer
l Delivery shall be considered completed once marked as delivered by the courier or logistics
provider.
l Packages confirmed as delivered shall be presumed successfully received.
l Risk of loss, theft, delay, or damage transfers to the customer upon confirmed delivery.
l Customers are responsible for ensuring secure receipt of delivered packages.
7. Failed Deliveries & Refused Shipments
l RPS Fashion reserves the right to deduct original shipping costs.
l RPS Fashion reserves the right to deduct return shipping expenses.
l RPS Fashion reserves the right to deduct customs or handling charges.
l RPS Fashion reserves the right to deny refunds entirely.
l RPS Fashion reserves the right to issue partial refunds only.
l RPS Fashion reserves the right to refuse future service.
l Returned shipments may be treated as cancelled orders at the sole discretion of RPS Fashion.
8. International Shipping & Customs
l International orders may be subject to customs inspections, import restrictions, taxes, duties,
brokerage fees, or local regulatory requirements.
l Customers are solely responsible for complying with local import laws and regulations.
l Customers are solely responsible for payment of customs duties, import taxes, governmental
charges, or related fees.
l RPS Fashion shall not be responsible for customs delays, seizures, confiscations, rejected
imports, or regulatory actions imposed by authorities.
l International delivery timelines are estimates only and may vary significantly by destination
country.
9. Lost Packages & Delivery Disputes
l Claims relating to lost shipments must be reported within a reasonable period after the
estimated delivery date.
l All lost package claims remain subject to investigation and courier verification.
l RPS Fashion reserves the right to request supporting evidence before reviewing claims.
l Delivery confirmations, tracking records, courier investigations, and logistics data may be relied
upon during dispute resolution.
l Refunds, replacements, or compensation relating to lost shipments remain solely at the
discretion of RPS Fashion.
10. Damaged Shipments
l Customers must inspect shipments upon delivery.
l Any shipping-related damage claims must be reported within 48 hours of confirmed delivery.
l Clear photographic or video evidence may be required.
l Failure to report damage within the required timeframe may result in rejection of the claim.
l Packaging damage alone may not qualify for refunds or replacements where the product
remains functional and usable.
11. Split Shipments & Partial Fulfillment
l Orders may be shipped in multiple packages or fulfilled separately depending on inventory
availability, warehouse operations, or logistics considerations.
l Partial shipments shall not constitute failure to fulfill the order.
l Delivery dates for split shipments may vary.
12. Shipping Restrictions
l RPS Fashion reserves the right to restrict shipping to certain locations.
l RPS Fashion reserves the right to refuse shipments to high-risk regions.
l RPS Fashion reserves the right to limit quantities for operational or security reasons.
l RPS Fashion reserves the right to suspend shipping operations temporarily without notice.
13. Force Majeure
l RPS Fashion shall not be liable for delays, failures, or shipping disruptions caused by events
beyond reasonable control including natural disasters, floods, fires, wars, pandemics,
government restrictions, customs interventions, internet outages, transportation disruptions,
labor shortages, supply chain interruptions, or force majeure events.
14. Peak Seasons & High-Volume Periods
l Delivery timelines may be extended during periods of high demand including holidays,
promotional campaigns, sales events, Ramadan, Eid seasons, or major commercial periods.
l Increased order volume may impact processing, shipping, and delivery performance.
l Customers acknowledge and accept the possibility of extended delays during such periods.
15. Third-Party Service Disclaimer
l RPS Fashion shall not be responsible for failures, interruptions, delays, or damages caused by
payment gateways, courier companies, logistics providers, customs authorities, technology
platforms, warehousing partners, or external service providers.
16. Limitation of Liability
l To the maximum extent permitted by law, RPS Fashion shall not be liable for indirect damages,
consequential losses, delivery delays, missed deadlines, lost profits, courier failures, customs
actions, shipment interruptions, or losses arising from events beyond reasonable control.
l Maximum liability relating to any shipment or order shall never exceed the amount paid for the
affected order.
17. Right to Modify
l RPS Fashion reserves the right to update this Shipping & Delivery Policy, modify shipping
procedures, change courier providers, restrict shipping regions, or discontinue shipping services
at any time without prior notice.
l Continued use of the website constitutes acceptance of updated policies.
18. Governing Law & Jurisdiction
l This Shipping & Delivery Policy shall be governed exclusively by the laws of the United Arab
Emirates.
l Any disputes relating to shipping, delivery, logistics, or fulfillment matters shall fall under the
exclusive jurisdiction of the courts of Abu Dhabi, UAE.
19. Contact Information
l Customers may contact RPS Fashion through the official communication channels listed on the
website for shipping-related inquiries or assistance.